Reporting late or non-delivery of mail

If you publish a newspaper and you experience a problem with mail delivery, including late or non-delivery of your newspaper, report the problem to:

STEP 1) Canada Post: Commercial Service Network online OR by phone:

Submit details by creating a business service ticke t on the Canada Post website— click here .

b – BY PHONE:

Toll-free: 1-866-757-5480. Follow these voicemail prompts: